Stanford Research Systems, Inc. ("SRS") respects your privacy and is committed to protecting the personal information you provide when visiting our websites or conducting business with us. This Privacy Statement applies to www.thinksrs.com, orders.thinksrs.com, and related sales, service, and support interactions.
Information We Collect and use
SRS collects personal information that you voluntarily provide when you contact us, request a quotation, place an order, create an account, request service or technical support, or otherwise conduct business with us. This information may include your name, company, contact information, billing and shipping addresses, account information, and information relating to quotations, purchases, payments, shipments, repairs, returns, warranties, and support.
Our web servers may also collect limited technical information necessary to operate and secure our websites, such as IP address, browser or device type, pages requested, and date and time of access.
We use this information to respond to inquiries, process and fulfill orders, provide customer service and technical support, maintain our business relationship with you, operate and secure our websites, and meet applicable legal and recordkeeping requirements.
Cookies
Our online ordering system uses a session cookie necessary to maintain your session while using the website. The session cookie expires when your browser session ends. SRS does not use analytics or advertising cookies to track website visitors.
Disclosure of Personal Information
SRS does not sell personal information. SRS may disclose personal information only as reasonably necessary to conduct business, including to payment processors, shipping carriers, information-technology and communications providers, authorized SRS representatives or distributors, and professional advisers, or when required by law or legal process.
SRS does not disclose personal information to third parties for their own advertising or marketing purposes.
Data Retention and Security
SRS maintains records of business transactions involving the purchase of our products for legitimate business, accounting, tax, legal, regulatory, service, warranty, and recordkeeping purposes.
Personal information not associated with a business transaction is retained only as reasonably necessary for the purpose for which it was collected or as required by law.
SRS maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Contact Us
Questions concerning this Privacy Statement or SRS's privacy practices may be directed to:
SRS may update this Privacy Statement from time to time to reflect changes in our practices or applicable requirements. The current version will be posted with an updated "Last Updated" date.
* Last Updated: August 2026