(408) 744-9040
(408) 744-9040
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PTC10 Tech Support

If you are having problems with your PTC10 you can call us at (408)744-9040 and speak with an engineer, or email us using our technical support request form. If you wish to send the instrument back to SRS for service click here.

If you wish to try and fix the problem yourself, the user manual may be useful, and the following troubleshooting guide may be helpful too.

Troubleshooting Guide

1) Upgrading the firmware in the field

Click here to download the firmware upgrade procedure.


If you are still having trouble your PTC10, your instrument will need to come back to SRS for service. Click here to get an RMA number.

About SRS       Phone: (408) 744-9040